How it works
From first step to your personalised plan
No referral required. You complete a short intake, add any documents you have, and we deliver a clear interpretation and roadmap — usually within 48 hours.
The steps
- 1
Answer a few questions
Short guided intake about your history, goals, and any medications or supplements.
- 2
Upload photos (optional)
Add hair photos and blood tests if you have them. You can also upload later.
- 3
We triage your case
Your case is prioritised and routed to a senior trichologist (30+ years experience).
- 4
Specialist review
One expert interprets your biology and designs a clear strategy and roadmap.
- 5
Receive your plan
Your personalised summary and next steps — typically within 48 hours of a complete submission.
What happens after you submit
Typical turnaround: 48 hours from complete submission.
- 1Received and triaged
- 2Routed to specialist
- 3Review and interpretation
- 4Summary prepared
- 5Released to you in your portal
For referrers and clinicians:
- Triage is done by our team; every case is reviewed by a senior trichologist.
- We use a structured biological framework (Follicle Intelligence™) for interpretation.
- Summary includes risk indices, written interpretation, and next-step recommendations — not raw results alone.
- Prescriptions are not issued; we recommend and the patient’s GP or a partnered prescriber issues where needed.